Rental administration desk · Kyiv

Short-term rental management, run like a ledger.

Pricing reviews, guest support, maintenance requests, and dated owner reports for short-term rentals, handled from one desk.

Review the service ledger See pricing tiers

Flat monthly fee per property, no revenue share
Pricing changes need owner approval
Maintenance above agreed threshold needs approval

Printed rental ledger, laptop, keys, and coffee on a desk — Owner-ledger desk, sample workspace

Sample monthly report

Monthly owner report

Sample data

Sample monthly report, not live data, dated March 2025.
Item	Result	Change
Nightly rate review	€148	+6.4%
Maintenance requests	4 closed	3 on time
Guest response time	11 min	-4 min
Net payout	€1,840	+2.1%

Sample data · March 2025 · generated 31 March 2025

Service ledger · March 2025

Four admin lines, one monthly report

Each line below states its scope and cadence. Pricing changes and maintenance above an agreed threshold require your approval before anything is booked.

Pricing review

Nightly rate checked against booked weekends and empty gaps; changes proposed first, applied only after your written approval.

Monthly review

Guest support

Check-in questions, access codes and mid-stay issues answered by our desk. Response time target is 30 minutes between 08:00 and 22:00 Kyiv time.

Daily cover

Maintenance requests

Reported, quoted, approved and logged. Repairs above the agreed threshold wait for your confirmation. Every request carries a timestamp.

As requested

Property reporting

A dated report per property with occupancy, net payout, maintenance spend and open items. Issued by the fifth working day.

Monthly

Service charges are a flat monthly fee per property plus a one-time onboarding review fee. No percentage of booking revenue is charged.

Fee schedule · sample data, March 2025

Flat monthly fee per property. No share of booking revenue.

Rental administration is charged as a fixed retainer for each property we look after, plus a one-time onboarding review in the first month. Rate changes and maintenance above an agreed threshold come back to you for owner approval before anything is booked or paid.

Monthly administration feePer property, billed monthly: ₴6 500
Onboarding reviewOne-time, first month only: ₴12 000
Share of booking revenueNot charged at any occupancy level: 0%
Owner approval thresholdMaintenance and rate changes above this: ₴5 000

Sample figures, dated March 2025. See the full fee tiers or request a review of your property.

Workflow

Request, approval, resolved: how a ticket actually moves

Every maintenance request and guest issue is timestamped, so the owner report shows the order of events rather than a summary of intentions. Work above the agreed cost threshold waits for your approval.

Maintenance SLA

Request 04 Mar 2025, 09:12
Guest reports a cold shower mixer. Logged from the guest channel with two photos attached.
Logged
Approval 04 Mar 2025, 09:40
Repair quote of UAH 1,850 sits above the threshold, so it is sent to the owner and approved in 28 minutes.
Owner approved
Resolved 04 Mar 2025, 14:05
Part replaced, invoice filed to the property ledger, guest messaged before the next check-in.
Closed

Guest support timeline

Inquiry 11 Mar 2025, 18:44
Late check-in question arrives through the guest channel.
Response 11 Mar 2025, 18:51
Self check-in instructions and lockbox code sent by the support desk.
Resolution 11 Mar 2025, 19:20
Guest confirms entry. Thread closed and attached to the monthly owner report.
7 min first reply

Median first reply: 8 min
Maintenance closed in 48 h: 96%
Above-threshold jobs approved first: 100%

Figures above are a sample timeline from March 2025, not live data. Scope details sit on the maintenance SLA page; the flat monthly fee per property is set out in pricing exclusions. Questions about a specific property go to the review form.

Owner intake

Request a review of your rental

Send the property, the city and the current nightly rate. You get a written scope note and a flat fee quote in two business days.